TY  - JOUR
AU  - Memenga, Paula
AU  - Baumann, Eva
AU  - Luetke Lanfer, Hanna
AU  - Reifegerste, Doreen
AU  - Geulen, Julia
AU  - Weber, Winja
AU  - Hahne, Andrea
AU  - Müller, Anne
AU  - Weg-Remers, Susanne
TI  - Intentions of Patients With Cancer and Their Relatives to Use a Live Chat on Familial Cancer Risk: Results From a Cross-Sectional Web-Based Survey.
JO  - Journal of medical internet research
VL  - 25
SN  - 1439-4456
CY  - Richmond, Va.
PB  - Healthcare World
M1  - DKFZ-2023-01752
SP  - e45198
PY  - 2023
N1  - #LA:M100#
AB  - An important prerequisite for actively engaging in cancer prevention and early detection measures, which is particularly recommended in cases of familial cancer risk, is the acquisition of information. Although a lot of cancer information is available, not all social groups are equally well reached because information needs and communicative accessibility differ. Previous research has shown that a live chat service provided by health professionals could be an appropriate, low-threshold format to meet individual information needs on sensitive health topics such as familial cancer risk. An established German Cancer Information Service is currently developing such a live chat service. As it is only worthwhile if accepted by the target groups, formative evaluation is essential in the course of the chat service's development and implementation.This study aimed to explore the acceptance of a live chat on familial cancer risk by patients with cancer and their relatives (research question [RQ] 1) and examine the explanatory power of factors associated with their intentions to use such a service (RQ2). Guided by the Extended Unified Theory of Acceptance and Use of Technology (UTAUT2), we examined the explanatory power of the following UTAUT2 factors: performance expectancy, effort expectancy, social influence, facilitating conditions, and habit, supplemented by perceived information insufficiency, perceived susceptibility, perceived severity, and cancer diagnosis as additional factors related to information seeking about familial cancer.We conducted a cross-sectional survey via a German web-based access panel in March 2022 that was stratified by age, gender, and education (N=1084). The participants are or have been diagnosed with cancer themselves (n=144) or have relatives who are or have been affected (n=990). All constructs were measured with established scales. To answer RQ1, descriptive data (mean values and distribution) were used. For RQ2, a blockwise multiple linear regression analysis was conducted.Overall, 32.7
KW  - Extended Unified Theory of Acceptance and Use of Technology (Other)
KW  - cancer information seeking (Other)
KW  - cancer risk (Other)
KW  - cross-sectional survey (Other)
KW  - diagnosis (Other)
KW  - familial cancer risk (Other)
KW  - genetic testing (Other)
KW  - live chat (Other)
KW  - patients and relatives with cancer (Other)
KW  - patients with cancer (Other)
KW  - severity (Other)
KW  - technology acceptance (Other)
LB  - PUB:(DE-HGF)16
C6  - pmid:37639311
DO  - DOI:10.2196/45198
UR  - https://inrepo02.dkfz.de/record/282370
ER  -